Privacy Policy

BecomeTheQB (“we”, “us”, or “our”) operates the BecomeTheQB platform (the “Service”), a structured quarterback development platform for youth athletes ages 6–18 and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

BecomeTheQB is available to users in the United States only. We do not knowingly collect data from users outside the United States.

1. Information We Collect

1.1 Information You Provide

• Account information: email address and password when you create an account.
• Profile information: QB name, age group, and experience level for each QB profile.
• Payment information: processed securely by Stripe. We do not store your full credit card number on our servers.
• Feedback and communications: any messages, feedback, or support requests you send us.

1.2 Information Collected Automatically

• Usage data: pages visited, features used, lessons completed, streaks, rankings, and progress tracking data.
• Device and browser information: browser type, operating system, and device type for optimizing your experience.
• Log data: IP address, access times, and referring URLs for security and analytics purposes.
• Analytics cookies: with your consent via our cookie banner, we collect anonymized usage analytics to improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including personalized weekly development plans.
• Track your progress, award badges, and generate skill assessments.
• Process subscription payments and manage your account.
• Send transactional emails (account confirmation, password resets, subscription updates).
• Improve and develop new features for the Service.
• Detect, prevent, and address technical issues and security threats.
• Send optional marketing communications (training tips and product updates) if you opted in during sign-up. You may opt out at any time.

3. Third-Party Services

We use the following third-party services that may receive or process your data:

• Supabase: our database and authentication provider. Stores account data, progress, and application data. See Supabase Privacy Policy.
• Stripe: our payment processor. Handles all payment transactions securely. See Stripe Privacy Policy.
• Vercel: our hosting provider. Handles page delivery and serverless functions. See Vercel Privacy Policy.
• Resend: our transactional email provider. Delivers account-related emails (welcome, trial expiry, subscription updates). See Resend Privacy Policy.
• Firebase Cloud Messaging: push notifications. We use Firebase Cloud Messaging to deliver push notifications to your device. Firebase receives device tokens and notification delivery metadata. Device tokens are deleted when your account is deleted. See Firebase Privacy Policy.

We do not sell, trade, or rent your personal information to third parties. We only share data with the third-party services listed above as necessary to operate the Service.

4. Children’s Privacy (COPPA Compliance)

BecomeTheQB is designed to serve young athletes, including children under 13 years of age. We comply with the Children’s Online Privacy Protection Act (COPPA) and take the following measures:

• Parental consent required: accounts for children under 13 must be created by a parent or legal guardian. By creating an account for a child, the parent or guardian provides verifiable consent for the collection and use of the child’s information as described in this policy.
• Verifiable parental consent: after account creation, we send a confirmation email to the parent’s email address. This email describes the data we collect, how we use it, and how to revoke consent. Parents can revoke consent and request data deletion at any time from Account Settings.
• Limited data collection: we collect only the minimum information necessary to provide the Service to child users:
  • QB profile first name and age group
  • QB assessment answers (experience level, goals, position history)
  • Lesson and curriculum progress
  • Quiz question attempts and spaced repetition data
  • Confidence self-assessments
  • Practice check-ins (daily completion, quality ratings)
  • Reflections and journal entries (free-text responses)
  • Interactive tool results
  • Skill proficiency states
  • Badge awards and achievement data
  • Daily rep session responses
• No behavioral advertising: we do not use children’s data for targeted advertising.
• Parental access and control: parents or guardians may review or modify their child’s personal information at any time. To permanently delete a QB profile and all associated data, go to your account settings.
• No public-facing profiles: children’s profile information is not publicly visible. Leaderboard display uses only QB profile names, not real names or email addresses.

5. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purpose for which it was collected. Below are our specific retention periods by data category.

How to Request Deletion

You can delete your account and all associated data at any time from your Account Settings. You may also request deletion by emailing contact@becometheqb.com. Upon deletion, all child data is permanently removed from our database. A small number of data categories (cancellation feedback, general feedback, analytics events) are retained in anonymous form with no link to your identity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure authentication through Supabase with password hashing.
• Row-level security policies on our database to ensure users can only access their own data.
• Regular security reviews and dependency updates.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete personal information.
• Deletion: request deletion of your personal information, or delete individual QB profiles and their data from your account settings.
• Data portability: request a copy of your data in a structured, machine-readable format.
• Data export: you can download a copy of all your data at any time from your profile settings using the “Download My Data” feature.
• Opt-out: unsubscribe from marketing communications at any time.

Most of these rights can be exercised directly from your account settings. For additional requests, contact us at contact@becometheqb.com. We will respond within 30 days.

8. Cookies and Tracking

We use the following types of cookies:

• Essential cookies: required for authentication, session management, and inactivity timeout. These cannot be disabled.
• Analytics cookies: used to understand how visitors interact with our Service (powered by Vercel Analytics). These are only loaded if you give consent via our cookie banner. Declining prevents all analytics data collection.

We do not use third-party advertising or behavioral tracking cookies. You can change your analytics cookie preference at any time by clearing your browser data, which will re-display the cookie consent banner on your next visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a new effective date. For changes that affect children’s data, we will provide direct notice to the parent or guardian’s email address on file.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: